Frequently Asked Questions
What if I can’t be home at my scheduled time?
If you’re not going to be home at your pet’s scheduled spa time, that’s no problem! All we require is access to your pet and a form of payment on file and we can take care of the rest.
What if I need to reschedule?
We understand things come up. If you need to reschedule, just give us a
call at 843-568-9696.
How can I pay for my pet’s spa day?
For your convenience, we accept all major credit cards, checks and
cash. For your convenience, we can keep your credit card on file in a
secure, encrypted system for future appointments.
How much does mobile grooming cost?
It depends on the breed, coat type, coat condition, and temperament.
We will be able to discuss, just give us a call.
What if my pet has medical or naughty behavior issues?
Our number one concern is your pet’s wellbeing. If it’s clear that your pet
is having a bad day, we will stop working and notify you immediately.
Please wait at least 14 days after your pup has been spayed or
neutered-or wait until your pups incision has completely healed and
cleared by your veterinarian. Also, Some animals have negative
reactions to vaccinations soon after receiving them. For their safety, we
require 48 hours after any vaccinations have been administered before
we can work with any pet.
Do you send reminders of upcoming appointments?
Yes, we will text or call your pup the night before their appointment to
remind them of their upcoming spa day!
Frequently Asked Questions
What if I can’t be home at my scheduled time?
If you’re not going to be home at your pet’s scheduled spa time, that’s no problem! All we require is access to your pet and a form of payment on file and we can take care of the rest.
What if I need to reschedule?
We understand things come up. If you need to reschedule, just give us a
call at 843-568-9696.
How can I pay for my pet’s spa day?
For your convenience, we accept all major credit cards, checks and
cash. For your convenience, we can keep your credit card on file in a
secure, encrypted system for future appointments.
How much does mobile grooming cost?
It depends on the breed, coat type, coat condition, and temperament.
We will be able to discuss, just give us a call.
What if my pet has medical or naughty behavior issues?
Our number one concern is your pet’s wellbeing. If it’s clear that your pet
is having a bad day, we will stop working and notify you immediately.
Please wait at least 14 days after your pup has been spayed or
neutered-or wait until your pups incision has completely healed and
cleared by your veterinarian. Also, Some animals have negative
reactions to vaccinations soon after receiving them. For their safety, we
require 48 hours after any vaccinations have been administered before
we can work with any pet.
Do you send reminders of upcoming appointments?
Yes, we will text or call your pup the night before their appointment to
remind them of their upcoming spa day!